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Evidence Guide: MSTTF3001 - Identify client and site requirements for installation of fabricated textile products

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSTTF3001 - Identify client and site requirements for installation of fabricated textile products

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to identify client’s requirements on site

  1. Prepare inspection tools and equipment and arrange for visit on site
  2. Establish contact and apply communication skills to develop rapport with the client
  3. Provide personal identification and confirm purpose of visit
  4. Explain process for determining client's needs
  5. Obtain permission to inspect location, take measurements and gather relevant information
Prepare inspection tools and equipment and arrange for visit on site

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish contact and apply communication skills to develop rapport with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide personal identification and confirm purpose of visit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain process for determining client's needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain permission to inspect location, take measurements and gather relevant information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain detailed information from client

  1. Use appropriate questioning techniques to identify client requirements and gather detailed information
  2. Present preliminary product information and discuss options with client
  3. Document client requirements
Use appropriate questioning techniques to identify client requirements and gather detailed information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present preliminary product information and discuss options with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct site inspection

  1. Arrange and adapt to work area, so that inspection can be conducted safely and efficiently
  2. Select ladders, steps or bosun's chair, as appropriate, to inspect site and take measurements, and use in accordance with work health and safety (WHS) practices
  3. Secure and adequately support ladder or other device
  4. Erect appropriate barriers and signs when operator is overhead
  5. Seek assistance, as necessary, when working above ground or deck
  6. Identify safe anchor points for products or other relevant architectural or marine structural equipment
  7. Take measurements and note special features likely to affect installation of products or their performance in service
  8. Take account of labour rates and costs of materials and equipment to estimate costs, and record results of inspection
Arrange and adapt to work area, so that inspection can be conducted safely and efficiently

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select ladders, steps or bosun's chair, as appropriate, to inspect site and take measurements, and use in accordance with work health and safety (WHS) practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure and adequately support ladder or other device

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Erect appropriate barriers and signs when operator is overhead

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance, as necessary, when working above ground or deck

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify safe anchor points for products or other relevant architectural or marine structural equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take measurements and note special features likely to affect installation of products or their performance in service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take account of labour rates and costs of materials and equipment to estimate costs, and record results of inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conclude inspection on site

  1. Replace items shifted or removed during the information gathering process
  2. Return client equipment used in the inspection process
  3. Notify client when operator is leaving the site
Replace items shifted or removed during the information gathering process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Return client equipment used in the inspection process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify client when operator is leaving the site

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to identify client’s requirements on site

1.1

Prepare inspection tools and equipment and arrange for visit on site

1.2

Establish contact and apply communication skills to develop rapport with the client

1.3

Provide personal identification and confirm purpose of visit

1.4

Explain process for determining client's needs

1.5

Obtain permission to inspect location, take measurements and gather relevant information

2

Obtain detailed information from client

2.1

Use appropriate questioning techniques to identify client requirements and gather detailed information

2.2

Present preliminary product information and discuss options with client

2.3

Document client requirements

3

Conduct site inspection

3.1

Arrange and adapt to work area, so that inspection can be conducted safely and efficiently

3.2

Select ladders, steps or bosun's chair, as appropriate, to inspect site and take measurements, and use in accordance with work health and safety (WHS) practices

3.3

Secure and adequately support ladder or other device

3.4

Erect appropriate barriers and signs when operator is overhead

3.5

Seek assistance, as necessary, when working above ground or deck

3.6

Identify safe anchor points for products or other relevant architectural or marine structural equipment

3.7

Take measurements and note special features likely to affect installation of products or their performance in service

3.8

Take account of labour rates and costs of materials and equipment to estimate costs, and record results of inspection

4

Conclude inspection on site

4.1

Replace items shifted or removed during the information gathering process

4.2

Return client equipment used in the inspection process

4.3

Notify client when operator is leaving the site

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to identify client’s requirements on site

1.1

Prepare inspection tools and equipment and arrange for visit on site

1.2

Establish contact and apply communication skills to develop rapport with the client

1.3

Provide personal identification and confirm purpose of visit

1.4

Explain process for determining client's needs

1.5

Obtain permission to inspect location, take measurements and gather relevant information

2

Obtain detailed information from client

2.1

Use appropriate questioning techniques to identify client requirements and gather detailed information

2.2

Present preliminary product information and discuss options with client

2.3

Document client requirements

3

Conduct site inspection

3.1

Arrange and adapt to work area, so that inspection can be conducted safely and efficiently

3.2

Select ladders, steps or bosun's chair, as appropriate, to inspect site and take measurements, and use in accordance with work health and safety (WHS) practices

3.3

Secure and adequately support ladder or other device

3.4

Erect appropriate barriers and signs when operator is overhead

3.5

Seek assistance, as necessary, when working above ground or deck

3.6

Identify safe anchor points for products or other relevant architectural or marine structural equipment

3.7

Take measurements and note special features likely to affect installation of products or their performance in service

3.8

Take account of labour rates and costs of materials and equipment to estimate costs, and record results of inspection

4

Conclude inspection on site

4.1

Replace items shifted or removed during the information gathering process

4.2

Return client equipment used in the inspection process

4.3

Notify client when operator is leaving the site

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

preparing tools and equipment for inspection, arranging visit on site, and conducting at least twp (2) on-site inspections safely and efficiently to determine work requirements

greeting client in an appropriate manner, identifying and confirming client needs, and demonstrating product knowledge

taking measurements and noting site requirements likely to affect installation of products or their performance in service

asking appropriate questions, clarifying information and providing feedback to client

documenting and communicating work-related information including costs, measurements, specifications, client details and requirements

complying with all relevant safety requirements, including safe use of ladders, steps, measuring tools (including laser devices), and other equipment

concluding inspection on site according to workplace procedures.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

hazards associated with working at heights

range of products and services offered by the workplace

principles of operating products and equipment

types of materials and their applications

limitations of canvas and other materials used

types of strengthening and fastenings

the service life of different materials

instruments and techniques for measuring

mathematical processes

mathematical formulae for areas and volumes

labour rates and approximate costs of products and materials

power sources, such as single phase, three phase and weather-protected outlets

work health and safety (WHS) and environmental requirements of relevant industry and workplace procedures

general industry housekeeping policies and procedures

WHS practices, including hazard identification and control measures

client communication

quality practices

workplace practices

practices for recording and reporting.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

standard operating procedures (SOPs)

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Client’s requirements include one or more of the following:

types of materials

types of products and equipment

operating principles and mechanisms

costs

timelines

colours

size, dimensions and shape

delivery and installation dates

installation procedure to be followed

crowd barriers or fencing

WHS practices include one or more of the following:

WHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and include one or more of the following:

manual handling techniques

SOPs

personal protective equipment (PPE)

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

additional licensing or permits

environmental practices